Get great brand name shoes at Zappos.com! 
Online since 1999, Zappos has quickly become the largest web based shoe retailer. They created a web site that in their words "offers the absolute best selection in terms of brands, styles, colors, sizes and widths." New brands are added all the time. They claim to have a 99.9% fill rate, meaning that if you see a shoe on their site and put it in your shopping cart, they have your selection in stock and will be able to fulfill your order. In addition to shoes, Zappos has expanded their product base to handbags, luggage and other accessories.
In our opinion, this company is the absolute best as far as all aspects of online customer care. Their website is super fast, their customer service representatives are extremely courteous, they have representatives available 24/7, their products are always delivered on time, and if there are any questions by the consumer they are handled quickly.
View Over 1200 Brands at Zappos.com!
25 Point Rating System
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| Overnight Shipping |
Yes |
See site for rates |
| Pre Paid Returns |
Yes |
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| Order Tracking |
Yes |
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| How Long To Receive Order |
4-5 Days Standard |
Overnight and other options available for a fee. |
| Return Period |
365 Day Return Period |
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| Free Shipping |
Yes |
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| International Shipping |
Yes - Available |
See site for rates |
| Credit Cards Accepted |
Visa, MC, AMEX, Discover, J |
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| Debit Cards Accepted |
Visa, MC |
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| Number of Brands Offered |
Over 1,200 |
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| Number of Styles / Products Offered |
Over 2.9 million products |
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| Live Support Via Web Site? |
No |
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| Safe Shopping Guarantee? |
Yes |
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| Payment Flexibility? |
Yes - Bill Me Later Option |
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| Customer Service Availability |
24 Hours / 7 Days A week |
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| Customer Reviews Available? |
Yes |
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| Ease Of Finding Products |
Great |
Super fast site. Easy to find any products through search and categories. |
| Selection of Products |
Great |
Over 2.9 million products |
| Clarity of Product Information |
In depth |
All products have in depth information and customer review. |
| Overall Look & Feel of Site |
Good |
All products are offered on the home page. So many products to choose from |
| Charges Stated Clearly Before Purchase |
Yes |
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| On Time Delivery |
Yes |
Offers overnight delivery for additional charge |
| Availability of Product you want |
Great |
If a product is on the site, they have a 99.9% fill rate. |
* The information presented was compiled directly from Zappos. We do not guarantee the accuracy of the information.
Read Shoe Reviews at Zappos.com! 
Address:
Zappos.com
376 Zappos.com Blvd.
Shepherdsville, KY 40165
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